Critical Metrics For Your Business
Years ago, I got into systems out of pure desperation. Even the word “systems” was deeply alienating—it evokes images of large teams and things like conveyor belts. But I soon realized that without systems my business wouldn’t survive. I wouldn’t survive. It’s painful...
How Jessica Abel Increased Her Team Productivity 6X
Jessica was searching for a reliable, repeatable onboarding process that maximized efficiency, reflected her high-touch offering, instantly motivated and excited her students, and provided an exceptional client experience.
How to Perfect Your Mastermind Onboarding Process
Today, I’d like to offer some suggestions on how you can perfect your own onboarding process for maximum efficiency and client delight, and how to best involve your team with implementation.
The Secret to Mastermind Onboarding Success
While every business should be concerned with customer happiness, leading a mastermind comes with client-delight challenges unique to this kind of high-touch offering.
How do you manage a new team and still get your work done?
There’s a trap many of us fall into when we expand our team. It’s the management trap. It happens when we expand our team quickly – bringing on multiple new team members at once or in a short period of time – before we have systems in place to help us grow efficiently. Suddenly, we find ourselves managing and training a new team, creating and documenting systems as we go, and struggling to find a way to pay everyone when there’s no time left for generating new business.
